What Our Customers Say:


Santa Rosa Transmission & car care

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5

Sam Burrage, the owner/manager of SRT, is a fantastic guy!! From the moment I met him, I had confidence in his ability to make my car problem go away -- and that confidence proved to be fully justified. I recently purchased a beautiful red 2004 Jeep Grand Cherokee from a private party -- only to realize a few weeks later that there was a constant clunk when the transmission shifted from one gear to the next. I thought I had bought the proverbial "lemon." I took it to SRT yesterday, and promptly got a call from Mr. Burrage early this morning, just as he had promised. "The problem is fixed", he said, "you can pick up your Jeep at your convenience. It drives very smoothly now." And smoothly drive it does! And while the transmission was still under warranty, I did expect some cost for labor. Imagine my surprise when Sam Burrage said that I owed NOTHING. I am one happy lady! Friendly, helpful and efficient are the attributes I would ascribe to Santa Rosa Transmission. Go there with your car troubles. You won't regret it.

5

250,000 miles and runs like new! Transco recently rebuilt/replaced the transmission in my 1992 BMW 5.25i Touring Wagon and I was delighted with the work they did. With 250,000 miles, I was concerned that the car was over the hill, but David and Jason brought the old bird back to life and it runs like it did when picked up in Germany and driven through the Swiss alps! It shifts at the exact speed the manual says it should and feels like butter when changing gears. I am really happy with the work, as well as those who worked on the car for me. Highly recommended! Thank you, Transco!

5

My experience was painless. We made an appointment and were able to drop my truck off the same day. I was cheerfully greeted and was told my vehicle would be fixed and ready within an hour. Upon returning all issues were fixed and the price was very acceptable. I will and have recommended this place (SRT) to friends and family. Thanks for getting me back on the road.

5

Always the best customer service and they always get my car to me in a timely manner! Love SRT!

5

Timely, accurate, professional, thorough...all I could ask for!

5

Work done just under estimated time. Comfortable waiting room

5

Met Sam, the owner, over the phone. He was pleasant, professional and he had the part in stock. I drove down and had my light fixed-it took about 15 minutes. The price was reasonable and it was a good experience. As a woman, I sometimes feel nervous about being taken advantage of-not here-I'll be back!

5

WHOOOOOO I LOVE SRT!!! My car was jerking and making strange noises. So i took it to SRT and they fixed that right up. It was a great environment and very friendly staff. I recommend srt to anyone.

5

Great! I got a peaceful nap on the little sofa in your library while I waited.!

5

We were visiting from San Diego, when my daughter’s Volvo engine blew out. It needed a total replacement. AAA recommended these guys, but I still felt vulnerable, being so far away from home. They were honest, fair, responsive, helpful, and nice to deal with. The workmanship was great and the car runs like new. Thank you to Sam and Tanya !