Excellent transparent service in a matter of minutes. Came in to have my Corolla checked out after it started emitting fumes into the cabin, and found out a perge solenoid was failing to close. Step 1: smoke test to make sure it wasn't just the gas cap (Corollas have an issue where the cap can trigger the check engine light). Step 2: they sent me a comprehensive email listing the issues they found, and offered additional services like break, tire, and battery inspection/ cleaning which I went for knowing the car hasn't been serviced in 8~ years aside from oil changes. Step 3: completion of requested services. Did this all in a day! Very thankful. Overall the vehicle and customer service were top notch. Even got a cool purple carabiner and some snacks. Inside lounge is clean, comfortable, and well stocked with drinks, magazines, and even a book if you've gotta stick around for a while. Big shout out to Chris and the crew. Liking this joint, will be back.
Thank you for the kind words, Ty! We're thrilled that you enjoyed your experience with us. It's fantastic to hear that our team took great care of your Corolla and provided transparent service. We appreciate your compliments on our customer lounge and amenities. We'll be sure to pass along your praise to Chris and the crew. We look forward to seeing you again for any future automotive needs!
- Santa Rosa Transmission and Car Care