My hubby works a ton and I have a toddler, so arranging for my car to be repaired needs to be a brief process for me. I've taken my car to several places in Santa Rosa. One is very good, very busy and a little awkward towards me. Yet another, I will never go to again. Just because I don't know a whole lot about cars, doesn't mean I can't smell a rat! I like to be kept in the loop and I want pleasant customer service. I also like my service people to take the time to explain things to me. And here is Where Santa Rosa Transmission has met all my needs. They were SUPER accomodating and a very ecconomical choice for us. My dad recomended them to me, and I won't think twice next time I need repairs, transmission or otherwise. After my experience with SRT, I feel very comfortable dealing with them myself, and confident that they speak to me the same way they would to my husband or my Dad.