AAA Survey - Santa Rosa Transmission and Car Care

1. Overall, how satisfied were you with Santa Rosa Transmission?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

2. How satisfied were you with convenience of obtaining service?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

3. How satisfied were you regarding courtesy/helpfulness of service personnel?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

4. How satisfied were you regarding clear explanation of charges and work performed?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

5. How satisfied were you regarding your vehicle ready when promised?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

6. How satisfied were you regarding the quality of work performed?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

7. How satisfied were you regarding the cleanliness of facility?Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied

8. Based on your recent experience at Santa Rosa Transmission, how likely are you to recommend to others?Extremely likely
Very likely
Moderately likely
Somewhat likely
Likely
Neutral
Unlikely
Somewhat Unlikely
Moderately Unlikely
Very Unlikely
Extremely Unlikely

Santa Rosa Transmission and Car Care may post customer comments publicly on its website for informational purposes. Would you allow us to post your verbatim comments?Yes
No

Are you a AAA member?Yes
No

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